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Data Deletion Instructions

Last updated: 22 July 2026

GREGORY, LUKE AARON, an Australian sole trader based in Western Australia (ABN 66 890 208 665), who operates Parable lets connected users request deletion of data associated with their Parable account, connected store, or connected ad and analytics accounts.

How to request deletion

  1. Email support@parableppm.com with the subject line “Data deletion request”.
  2. Include the email address you used with Parable and, if relevant, the Shopify store domain or connected platform account you want us to remove.
  3. Do not include passwords, access tokens, bank details, or other sensitive credentials in your request.

If you connected through Meta

You can remove Parable from your Facebook or Meta account from Meta's Apps and Websites settings. This revokes future Meta API access but does not itself delete Meta reporting or derived data already imported into Parable. To delete stored Meta data, signed-in Parable account users can remove the connected store in Settings; Shopify-only users can uninstall Parable from Shopify. Any user may instead use this page or email support@parableppm.com. We will use the information in the request to locate and delete the relevant Parable connection, imported reporting, and derived dashboard records.

If you connected through Google

You may revoke Parable through your Google Account’s third-party connections at any time. Revocation stops future Google API access but does not delete reporting data already imported into Parable. To delete stored Google data, signed-in Parable account users can remove the connected store in Settings; Shopify-only users can uninstall Parable from Shopify. Any user may instead email support@parableppm.com and identify the Parable account or store concerned.

What we delete

We delete Parable records tied to the relevant account or store, including stored connection credentials, Google account or property metadata, imported Shopify, advertising, and analytics records, and derived dashboard data. Limited security, operational, compliance, billing, or support records may be retained where necessary to comply with legal or platform obligations, prevent abuse, or complete an active obligation. These limited records are not used for advertising.

Timing and confirmation

We acknowledge deletion requests by email and provide confirmation when the request is complete. Shopify uninstall and customer-data webhook deletion requests are handled within the timeframe required by Shopify.